Gervais Auto Group is looking for an experienced Automotive Service Advisor to join their service team.
Service Writer Job Description:
Service writers ensure that a customer's needs are being fulfilled. Most commonly employed by companies offering automotive repair services, service writers possess product knowledge and bring efficiency to the relationship between a customer and the business. Working as a liaison for the business, an effective service writer brings competence to a customer's experience by coordinating the transaction.
Service Writer Job Duties:
Job duties for a service writer revolve around the needs of the customer. They develop relationships with customers through successful management of product or service delivery. Their duties can include tracking repairs and their causes, scheduling technicians and processing warranties. Customer profile information is usually stored in a computer system, which the service writer is responsible for maintaining.
Additional duties of a service writer involve developing cost estimates. When a customer requests a repair, the service writer logs what parts are needed, how much time should be allocated to make the repair and schedules the appropriate technician for the job based on the customer and their repair needs. This information is conveyed to both the customer and the employer of the service writer in a timely fashion.
Job Type: Full-time
Salary: $40,000.00 to $80,000.00 /year
Gervais Lincoln is looking for a hard working person who is skilled and willing to learn. Applicant should have Lincoln/Ford (Certified would help ) knowledge on automotive repairs, tires, brakes, oil changes ect. and a strong work ethic. Team player that has integrity in quality.
Apply method: Email DanielS@DriveGervais.com
Skills: Mechanic experience
Pay Frequency: Weekly
